Barb Caffrey's Blog

Writing the Elfyverse . . . and beyond

Archive for the ‘Prescient observations’ Category

The Perils of Customer Service

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Folks, I know it’s Sunday. I usually come up with some sort of deep thought, or at least an attempt at deep thought, with regards to spirituality, religion, etc.

So, why am I talking about customer service today instead? Simple. I ran into some not-so-good service about a week ago, and I had excellent service on both Thursday and Saturday (two of the last three days), so I figured comparing and contrasting that might be interesting to talk about.

Besides, I haven’t blogged in a couple of weeks. That’s too long to go without saying anything. I get lots of questions like, “Barb, are you alive? Why aren’t you writing? What’s up with your blog? I’m used to seeing something there, and you’re falling down on the job!” (OK, only I said that last one. But the other three have been asked more often than not.)

Anyway, regarding customer service: If you don’t get good service, sometimes it’s frustrating in the moment to say something about it.

See, the bad service I got was at my local credit union. I needed something from them that they’re capable of, but it takes an extra-long time for them to do it; because of that, I had to wait while standing, with my cane, for at least twenty to twenty-five minutes. I started shaking my legs out from the hips so I would be able to walk out of there…and what bothered me most was that the young teller (he couldn’t have been much more than twenty-one, if even that) didn’t seem to realize I was having trouble. He’d seen me come in with my cane, then realized he’d need a supervisor’s help…the supervisor never saw my cane, so I can’t blame her for much of anything as she was on the phone with people trying to straighten stuff out.

(Yes, he saw me shaking my legs out, too. But he didn’t ask what I was doing, much less why I was doing it.)

Anyway, this problem eventually got sorted out, and I went on my merry way. But I wondered, the whole time, if I should’ve asked for a chair. I knew that the teller and his supervisor were trying to solve this other issue, and I felt as if I’d made it too difficult for them just by going in there.

An hour later, in great physical pain (my back acted up), I called and complained. I was able to talk with two different people who both helped me, and they reassured me that not only should I not have been treated that way, I should never feel I’m a burden to them. Customers exist because they need something; the bank or credit union knows this, and they don’t want to drive good customers away. So, reassured, I went off to nurse my bad back, etc., and resolved to speak up sooner the next time something weird happens.

Then, I had two instances of excellent customer service: you know, the type you’re lucky to run into once in a blue moon. Both of these positive experiences were at local grocery stores. I tend to have a number of high-value coupons as one of my family members is a huge coupon clipper. (We’re talking in the $5, $6, $8, and $10 off range.) These can be difficult for cashiers to handle, as most high-value coupons are over the preset limit that the store allows one person to have in an order. The more coupons, the more likely you’re either going to need a supervisor, or at bare minimum you’re going to need someone very experienced to be able to accept the coupons and get me rung up and out of there again.

Fortunately for me, at the first store, one of my favorite cashiers was acting as a type of supervisor for the younger cashier at the register. Things got done quickly, which is a plus; no one behind me in the line got upset (I can’t tell you how often it happens these days where someone does, and I always feel bad about it), and I was able to find nearly everything I needed.

At the second store, I went in for a few specific things. I had eight coupons that had to be used by 8/31 (and it was 8/31, so it was then or never). These were all for shampoos that cost around $10 to get. The coupon was for slightly less than that, and that can trip up a cashier quite easily if they’ve not seen it before. In addition to that, I grabbed some other coupon items (that weren’t expiring, but were still helpful), less difficult to process, along with a few things that weren’t coupon items to round out the order.

So, for this second positive experience, I was fortunate in getting a very experienced cashier who was about as quick with the coupons as anyone I’ve ever seen. She also was quite pleasant to speak with, which I appreciated. I smiled on the way out, and made sure to buy a couple of pieces of candy from the kids raising money for youth sports leagues (as I figured I wanted to pass that good karma around a little) on the way out.

So, what did all this tell me? Mostly, it reaffirms the value of human connection and the powers of observation. The teller did not seem to understand what limping in on a cane meant, so he didn’t make any effort to try to mitigate the problems I was having. But both cashiers understood; they saw my cane in the cart, and made sure I didn’t have to lift out the 24-pack of water (in one case) or anything else heavy. They also asked if I needed help to get to the car (I didn’t, but I thanked them for asking), and finally, they were pleasant and did everything in their power to set me at ease.

Compare that with the young teller for just one more moment. The teller, once things were reasonably straightened out, did not meet my eyes (and had earlier, so as far as I know was not neurodiverse) and didn’t apologize for the length of time I had to stand. He completed the transaction and acted as if I were Br’er Rabbit after being thrown in the tar pit, and obviously couldn’t wait to see the back of me.

I didn’t like this, and I didn’t appreciate it for several reasons. (As I’ve said.)

But both cashiers acted the way they should. They were polite, they made conversation, they didn’t act as if what I was doing in bringing coupons (that can really mess up a cashier if they don’t know what they’re doing) was an imposition, they met my eyes, they smiled…all in all, I felt much better about shopping than I’d expected.

So, that’s the perils of customer service. You can run into someone who doesn’t know what to do when the customer throws him an inadvertent curveball, and that person (the teller, in this instance) does not give even adequate customer service thereby. But you also can run into highly accomplished people who know their jobs, who are good at putting people at ease, who don’t blame the customer for bringing coupons even if they’re high-value (and thus can make it harder for the poor cashier to do their job), and who get you in and out of the store with a minimum of muss or fuss.

I wish all customer service people were as good as those cashiers or the two people I spoke with by phone at my credit union after the bad experience I’d had there. But it’s a mixed bag, and you never do know exactly what you’re going to get.

Anyway, what sorts of customer service have you dealt with lately? Good, bad, or indifferent, tell me about it in the comments! (That is, providing you’re still reading. I know I’ve been intermittent lately…ah, well.)

Dissecting Shinedown’s Song “A Symptom of Being Human”

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First, before I get into my dissection — it’ll be quick, painless, and maybe even fun — I want you to listen to Shinedown’s song “A Symptom of Being Human.” (Bonus: this YouTube link will show you their video along with it, as per usual.)

OK, now that you’ve done that…the reason I picked Shinedown’s song to discuss today (thus, dissection) is because it’s a perfect song to reflect with. (It is Sunday, after all.) It works both as poetry and as music, and it is deceptively low-key, almost sneaky (in a good way!) in its message that we’re all human and we’re all fallible. We all have human moments, and we shouldn’t feel bad about it when we do.

“You’ve always been slightly awkward, kind of weird. Upside-down and not all here…what’s wrong with me and you is crystal clear,” is quite a lyric. It depicts solidarity at a time of crisis, and reminds you that it’s OK to be awkward. It’s OK to have human moments. It’s even OK not to be OK. (All of these things are not new to me. Lead singer of Shinedown Brent Smith has said exactly that during several live videos of “A Symptom of Being Human.” I recommend the one in Allen, TX, but several of them are extant and they’re all excellent.)

“We’re all just passing through. Passengers on a ship of fools,” is one of the refrains. That indicates how a lot of us feel. The world goes on, sometimes it doesn’t make any sense whatsoever, and certainly we do at times like that feel like we’re on a ship of fools.

See, there’s a lot of unnecessary drama in this world. People get mad for the most ridiculous things, and sometimes it doesn’t make any sense later when you think about it. We’re all human beings, we are going to have bad days, and yet sometimes it seems like the universe is just piling it on. How much more can we take? What else can we do to possibly alleviate the pain we have on such days?

Personally, I turn to music. That’s how I found Shinedown’s song. Brent Smith has said (not sure where I saw this) that he wrote this during the Covid pandemic lockdown. The loneliness, the pain of having to be with ourselves and loved ones without much in the way of distraction, is what apparently lead to this song. (The way I summed it up is probably not the way Mr. Smith would say it. That’s my way of explaining it.)

Over the last few months, I’ve listened to a great many different groups I’d never really paid attention to before. Shinedown is one of them, partly because of this great, introspective song. Melodically it’s quite lyrical. It’s open, but there’s more to ponder there, and the melodic line goes along with it. The refrains are easy to sing along with. The message is clear: be good to yourself, and if you have human moments, remember that we all do.

One of my favorite lyrics is, “Unpack all your baggage, hide it in the attic, where you hope it disappears.” Remember what I said above about unnecessary drama? Well, this may be the antithesis of it, in a way…you’re trying to portray a good front for people to not let on that you’re hurting, and hurting badly. You hope your pain will disappear, so you can go on and pretend you’re doing better than you really are.

But if you’ve read my blog for any length of time, you know what I’m going to say, right? Putting on fronts is stupid. It takes away from your personal energy. It takes away from your personal creativity. It tries to make you conform to what is expected of you — someone who won’t make waves, someone who won’t complain when things around you are too desperate to be borne.

I’m not saying you should partake in unnecessary drama, because that also wastes your energy. I do think you should use my late husband Michael’s Buddhist trick, and tell yourself, “OK, universe, I am going to feel exactly how I am for ten minutes.” Then, after you’ve felt it all — maybe it’s anger, maybe it’s frustration, maybe it’s despair, maybe it’s bewilderment, who knows? — you can say, “All right. I’ve felt this. I know it. Now, let’s go on about my day.” You put it aside, yes, but you don’t deny it.

Why don’t you deny it? Well, denial of what’s obvious is dumb. We shouldn’t do it. When we do, we’re invalidating ourselves before the universe even gets a chance to do it. Before the day goes bad, we’re already telling ourselves that we have to pretend to be OK in order not to bother everyone else, when the real reason we shouldn’t pretend (but use the Buddhist trick, above) is that we can’t be who we are if we’re putting on a front.

Shinedown’s song points out that we all have our good days and bad ones. It also says something I’m going to interpret this way: Maybe we should start celebrating our vulnerability rather than running from it. Maybe we should try to remember that we all hurt sometimes, and that it is better to acknowledge this than to waste your time and energy putting up a front that probably won’t change how anyone thinks of you anyway.

Look. I believe, strongly, that we all are individuals. I don’t like blind conformity. I definitely don’t like unnecessary drama, and I am completely frustrated with a whole lot of what I see in the world. But I try to spread kindness, when I can. I try to help others, even when I’m hurting, because that’s who I am. I do the best I can to remind people that they matter. Their pain matters, along with their joy, their happiness, whatever journey they’re on to find themselves and figure out their purpose…well, it all matters.

Shinedown’s song speaks to all of this, and it’s why I’ve done my best to share my thoughts about “A Symptom of Being Human” with you all.

For those of you struggling, this Sunday or any day, I want you to remember that you are much better than you know. You matter. Who you are, where you’ve come from, your journey…it is all vital, essential, and meaningful.

Don’t let your light go out of the world without a fight, in other words.

That’s what I think about on bad days, and it helps me. I hope it helps you, too.

Got Past My Wedding Anniversary…Still Alive

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Folks, I know that’s an odd title. But if you’ve read my blog for a while, you know that it’s incredibly difficult for me to handle each year’s observance of my wedding to Michael (to/with/for, however you want to say it). Every anniversary is another year without him. Every anniversary points out that I’m older than he was when he died, and that just seems wrong.

This year, I felt I should stay quiet until it was over. I felt raw inside. (I didn’t stay quiet with my good female friends and I did tell two male friends also. But I said nothing to my family, nothing openly, not here at my blog nor on X/Twitter, nor on my Facebook page.) I didn’t want to have to discuss anything until I got past this anniversary.

Now I’m past it (by about eight days). I’m still alive. Michael’s birthday (not that he’d have celebrated it) comes up later this month. My own birthday, which in some ways is very hard to celebrate (see above), is in August.

I’m doing what I can to look forward. I’ve restarted my version of Peter Welmsley’s novel. I’ll take some of what Michael had, surely, but a lot of it I’m writing on my own. My Peter has a different name, a different place of origin (though Michael really didn’t say in any of his stories, I’ve decided Peter was brought up on Lemuria and that his parents were ambassadors from Heligoland, which was the “first landing place” that started the Atlantean Union after the diaspora from Earth), is going to have a different love interest (some of the same characteristics, mind you, but not all), and the ship he’s on is going to do different things. I’ve made a point of space pirates being a problem in the stories I’ve written and/or thought of since Michael’s untimely death, and it seems to me to make sense to write about that.

Michael’s premise, mind you, in all of his SFnal stories was to show the quiet heroes and heroines who do the needful, without fanfare, without expecting anything except to live their lives and go after it again the next day. Peter W. is still a quiet hero, and he doesn’t really see himself heroically at all (if you’ve read “To Survive the Maelstrom,” you know that, and you know why). He’s not particularly comfortable with being alive when his best male friend and his fiancee are dead, and while his love interest (the one I’m writing) makes some sense for him, it’s not going to be an easy courtship. (Then again, the best things in life take a Hell of a lot of work.)

So, I’ve restarted work on that. I’m also 53,000 words into the “secret” project, which is in a fantasy setting (I can say that much). Plus, my co-written story with Gail Sanders, “Into the Night,” is available in the Tales of the E-4 Mafia anthology from Henchman Press. (It’s available in paperback now, too. Check it out!)

It’s good to be active as a writer, even if my progress is a ton slower than I’d prefer. I feel better when I write. I also believe more firmly in myself when I’m creative, as I’ve suffered a few blows in the past few years that were hard to get past. (Dad’s death last year is just the start of it, I’m afraid.)

Of course, I’m editing as well. Nothing new about that. I do my best to help my clients, as always, in every way I can.

My view of life is pretty simple, in short. Anything worth doing is worth doing well. But if you aren’t able to do it well, but can still do it, you can keep going and keep doing it. You can fix whatever isn’t right once you have your story on the page; you can learn more about the manuscripts you edit every day you have them, if you’re pondering this, that, or the other from a developmental standpoint. (Do I worry about grammatical things sometimes? Sure. But I worry most about the flow of the story and whether or not it makes sense. Great grammar won’t work if there’s no characterization, no definable plot, or no real reason to be reading along, in my not-so-humble opinion.)

So. I’m alive. Doing my best. Some days are better than others. Some are worse. But I’m doing my level best, and that’s going to have to be enough.

How are you all doing? Tell me in the comments…providing I’m not just shouting into the void again (and hoping it will shout back).

Written by Barb Caffrey

July 2, 2024 at 6:46 am

Father’s Day Blues

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Folks, this will be the first Father’s Day without my father. I am not looking forward to this whatsoever.

Granted, I’m fortunate that my father lived as long as he did. There were things he didn’t get to see, that he wanted to see again, such as watching the Milwaukee Brewers make it back to the World Series (they’ve only been there once), and eventually winning a WS. I know he wanted to see at least one of my books succeed and thrive, too…

The thing is, he did get to see a lot of excellent things. He got to see both of the Milwaukee Bucks championships on TV. (He liked watching better on TV. When he went to the arena, he didn’t enjoy it as much.) He got to see Brett Favre and the Packers win a Super Bowl, then a few years later Aaron Rodgers and the Packers win another Super Bowl. He got to see a lot of good college basketball, a lot of good WNBA basketball (Dad loved the WNBA; he thought they played better as a team than most NBA clubs), and he enjoyed watching Brewers games on Sundays (when Telemundo has a free broadcast providing it’s a home game) while listening every other day on the Brewers Radio Network.

He also got to see me at my best, worst, and everything in between. (I would dare to say that my sibs probably feel the same way.) Just as I saw him (and so did my sibs) in the same ways.

I also know that as long as I live, some of him remains in this world. (Same for my sibs.)

It’s not the same, though. And as it’s the first Father’s Day observance without him, I definitely am feeling the worse for wear.

Those of you whose fathers are alive, please hug them and make much of them. Life is so damned short. You don’t know how much time you two may have left to be together, so don’t waste whatever is left.

Also, play a game of cribbage, smear, or, I suppose, Scrabble in my father’s honor. (Those were his three favorite games.) If your father likes ’em, too, give yourself double bonus points.

Written by Barb Caffrey

June 15, 2024 at 11:37 pm

Some Days…A Sunday Reflections Post

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Folks, the last few days at Chez Caffrey have been a bit difficult. Also, perplexing, frustrating, annoying…the list goes on and on.

So, why am I cluttering up the internet with my issues, as vaguely described above? I thought maybe I could talk a little about perseverance during times you’d rather not have, especially as it’s now Sunday.

When you’re having a bad day, or a series of bad days, the best you can do is to remind yourself that you’re doing everything in your power to improve the situation. That said, the most important thing is to live through it. Persevere. Sometimes it’ll feel like you’re heading into a heavy fog, uncertain of when you’ll come back out of it, but you have to believe that as you keep putting one foot in front of the other, you eventually will come to the end of that fog bank and into the clear again.

One thing I do know is this: Every single last one of us on the face of the earth has faced a bad day, a series of bad days, or has had to deal with things not of their own making impacting upon their own lives in a not-so-good manner. Whether it’s work, school, family, significant others (if they haven’t reached the “family” stage), we’ve all faced something that taxes our patience, taxes our strength, and taxes our fortitude.

That was the meaning of the apocryphal tale of the Buddha I’ve mentioned before here at my blog. A woman came to the Buddha and was sore in spirit. She wanted to know if there was any place on earth where people did not grieve, where they did not know the soreness of this particularly and exquisitely awful type of pain. The Buddha told her to go around the world, and bring the answer back to him.

Of course, the answer was that we all grieve.

I am not a Zen Buddhist, as my late husband Michael was, but what I understood about Buddhism wasn’t that you didn’t feel things. You did your best to accept what you felt, and acceptance, at least in Michael’s case, led to a far more serene exterior than anyone else I’ve ever met, before or since.

See, he knew that life could give you some seriously sour lemons from time to time. He’d experienced this in his own life. His first career, the one he’d always dreamed of, was not possible due to finding out — after he’d started that career (in the Navy) — that he had something called chondromalacia, which was possibly brought on by very early appearing arthritis. (He was still younger than twenty.) Then, after that, he went to work as a civilian for the Navy, to still try to help in some way, and worked his way up to becoming a contracts administrator. He was very, very good at that job. But then, the Naval base in Oakland closed, and he lost his job. At around age forty. Then, also around that time, he and his first wife split up (and he didn’t know then, couldn’t know then, that they’d retain a friendship until the end of his life).

In other words, he faced a whole lot of challenges, and life didn’t always give him his due.

Then again, he told me that if he hadn’t faced some of those challenges, he’d not have been ready for me. I thought this was an incredibly enlightened thing to say, and that’s why I’m passing it on.

So, for those of you who, like me, are struggling right now, remember this: You matter. Your life experience, whatever you’ve lived through, whatever you are living through now, can sometimes — if you’re anything like me — feel like it’s weighing you down so much, you can barely walk around. But whatever it is, you have to remember that you are still important, you matter, and the best thing you can do is to survive and live another day.

All of the experiences we have matter, too. As does whether we learn from them, too.

I figure if even the Buddha didn’t have an answer as to why we must feel grief and emotional pain in this life, that answer does not exist. That being said, we have to treat each other with kindness, empathy, and compassion…otherwise, what the Hell are we doing here?

Thoughts on Papa Roach’s “Leave a Light On (Talk Away the Dark)”

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Sorry about the brief hiatus in posts, folks. Nothing much to report, except that I’m still working on writing, editing, and that I hope to finish a musical composition of some sort soon.

Anyway, while I have been “away” (away in no real sense, but not posting), I’ve been contemplating Papa Roach’s single “Leave a Light On (Talk Away the Dark)” quite a bit. (Here’s a link to the YouTube video.) This song is a fundraiser for the American Foundation for Suicide Prevention (AFPS.org), a group close to Papa Roach’s heart.

Those of you reading along may not know who Papa Roach is. I didn’t, a few years ago, though I knew a few of their songs. (“Last Resort” is a personal favorite.) They are an American hard-rock group from California, and they once had a regular trombonist. (I approve of that! More rock groups should have interesting instrumentation.) They also have talked much about suicide, suicide prevention, depression, and anxiety throughout their career, as it’s important to them.

I’ve posted before about how this is a cause important to me (though I may not have put it that bluntly). One of my best friends killed himself before age forty. (We were on the same bowling team, years ago.) I’ve also watched as excellent singers and other musicians have struggled with addiction, anxiety, suicidal ideation, and more with my own unique perspective. (Hey, being a musician who’s not known along with being a writer who’s not known either has to have a unique perspective, or she’d just give up. I’m not into giving up. Moving on…)

When high-profile singers such as Linkin Park’s Chester Bennington and Soundgarden’s Chris Cornell die too young, what else can you think other than that life can be a major struggle? Being extravagantly talented can’t always save you.

But talking about your problems, honestly and with empathy, can.

That’s what Papa Roach’s song is all about.

Fortunately, because those musicians did so much to acknowledge their struggles while they were still alive, other musicians have continued to acknowledge their own struggles, partly because of the memories of their dearly beloved and departed friends. Papa Roach has a live version of “Leave a Light On (Talk Away the Dark)” that is dedicated to Chester Bennington, for example. Disturbed’s song “Hold on to Memories” has pictures of Bennington, Cornell, and quite a few other musicians who’ve died too young that Disturbed knew well to get across the fact that these people’s lives mattered. (I’ve discussed “Hold on to Memories” before.)

Perhaps a quote from a previous blog, which I called “When Life Does Not Go as Planned,” applies here:

Life, sometimes, is just damned hard. But we get up, we try, we do our best, we create or build or work hard on whatever it is that we feel called to do. Even when we’ve felt like we’ve failed at our deepest levels, what we’ve done matters. Even when our lives have been shattered, what we’ve done and who we’ve loved and how hard we’ve tried matters.

I believe, quite firmly, that’s what Papa Roach’s song “Leave a Light On (Talk Away the Dark)” is all about.

Anyway, I hope you will enjoy this song, if you haven’t heard it before. It’s one of several songs I’ve been paying attention to lately, along with the aforementioned “Hold on to Memories” and Shinedown’s “A Symptom of Being Human.”

Remember this, though: You don’t have to be perfect. You don’t have to do great things every single day. You don’t have to be anyone other than yourself. You are valuable just the way you are, and if you can keep putting one foot in front of the other, that absolutely matters. Whether anyone else aside from you knows it or not…it does, does matter.


	

My Discussion Regarding the Milwaukee Bucks and Their Series Loss to the Indiana Pacers

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Folks, I have neglected my blog lately. I am sorry about that. I’ve been running out of hours in the day, and writing, whether it’s blogging or some fiction or whatever else, is taking a big backseat to Life (TM) these days. But as I am a fan of the Milwaukee Bucks, and as they were in the playoffs, I made sure to either listen or watch every single game this past week. (Considering I try to listen or watch every game during the regular season as well, that’s not too surprising.) And I have some thoughts.

Here we go.

I was fortunate enough to watch the Bucks play the Pacers in their last two playoff games (I listened to the others). I was seriously impressed by how hard the Bucks played despite their overall series loss to the Pacers (more on this in a bit). They were brilliant in Milwaukee in Game Five, which they needed to be in order to force Game Six in Indiana. One of their two big stars, Damian Lillard, played in Game Six after having to sit out the two previous playoff games, and did rather well, especially considering he was dealing with a strained Achilles tendon. He led all scorers, in fact…but despite good defense from nearly every Bucks player (including Lillard, and his forte is definitely not defense), the Bucks ran out of gas. They lost, 120-98, and the Pacers now advance to the next round.

Mind you, the game was not quite as lopsided as the score says. The Bucks coach, Doc Rivers, took most of his players — the starters, the main bench people, etc. — out of the game starting at around the four-minute mark. I believe the Bucks were down by sixteen at that point, and while that’s potentially doable if someone like Lillard hit a bunch of three-point shots and the extremely tired and gassed defense was able to get four or five stops in a row, it would’ve been a very long shot. I think Rivers did the right thing in pulling out guys like Lillard, Bobby Portis, Khris Middleton (who had a brilliant series of his own, especially in Games Four and Five), Patrick Beverley (aka “PatBev”), and Brook Lopez. Those guys should all hold their heads up, as they did the best they could all the way around.

Why do I say this? Because the biggest star on the Bucks, Giannis Antetokounmpo, was not able to play at all. He averaged something like forty points a game against Indiana, even though the Bucks as a whole had not done all that well against them. So, if you count him, and you see all these other players doing what they just did in stepping their games way up (or in Middleton’s case, reminding everyone why he was an All-Star a few years ago), I think at minimum the Bucks would’ve forced Game Seven in Milwaukee. At maximum, they would’ve won.

One stat for Game Five tells pretty much the whole story. There had never before been a playoff team, without its top two scorers (in the Bucks case, those were Lillard and Giannis), that had actually won a playoff game before. But the 2023-4 Bucks did just that. Middleton and Bobby Portis (a Sixth Man of the Year candidate; he finished third for the second year in a row) both scored twenty-nine points, and had twelve and ten rebounds, respectively. In addition, PatBev played the point position and passed the ball around — something he usually is not called upon to do — and scored thirteen points with twelve assists. Center Brook Lopez also scored twelve points. The Bucks played outstanding defense, held the Pacers to just 92 points in Game Five, and beat them 115-92.

In other words, without Giannis and Lillard, they were more like the “little team that could” (except for how tall they are, of course). They believed in themselves, and it showed. It was good that they got one more win at home and got to hear the love from the Milwaukee fans, because they really did pour it all out onto the floor.

So, the Bucks should hold their heads high despite losing the series to the Pacers. They did their best. Lillard came back in Game Six, and, while obviously not healthy, scored twenty-eight points and played far better defense than I’d expected. Portis had twenty points and fifteen rebounds. (The Indiana crowd hates Portis, so this was I hope some small amount of solace for Portis going into the offseason.) Lopez played one of his best games of the year, scoring twenty points and pulling down five rebounds. PatBev, while obviously tired and injured — he’d been playing despite an oblique injury for the past several weeks — again pulled down five assists and scored six points. (Remember, he’s not usually called upon to do either one. He was used primarily as a defensive “energy” guy, which makes sense: Beverley has been a member of the NBA All-Defensive Team three separate times.)

I was — am — happy with my favorite team. I wanted them to win Game Six just as much as they did…well, maybe not quite as much, but certainly I wanted them to win.

They didn’t win, no. But they did their level best. I can’t get angry with any of them.

For other sad Bucks fans out there: You need to remember that in any playoff scenario, a good team is going to go home in round one. Maybe several good teams will go home in round one. It doesn’t matter if it’s the NCAA Basketball Tourney, or the major league baseball playoffs, or the wildcard games in football…a good team or two always ends up going home sooner than expected. Oftentimes, it’s because key players were injured and/or were not able to play up to full capacity.

And we both know who wasn’t able to play at all, while several others couldn’t play up to their full capacity (but did their best and came darned close to it).

What I saw from my favorite team, the Bucks, was perseverance, grit, teamwork, and a never-say-die attitude. I hope most of the players will be back next year (I think it’s a lock that Lillard and Giannis aren’t going anywhere, and I’d be stunned if Middleton went anywhere either), as I think if folks like PatBev (a midseason acquisition) had played with everyone all year long, it’s possible this team would’ve forced Game Seven even without Giannis (a former two-time MVP of the NBA, a past multiple winner of the all-defensive team, and, like Lillard, a member of the all-NBA 75th anniversary team).

What I will take away from this loss is this: You can hold head up high when you do your level best. You may not win all the time. You may not be able to meet your own goals (PatBev said right away he wanted to win the NBA Championship just as soon as the Bucks traded for him; he also had some negative history with Damian Lillard, and said he had to “get right with Dame”). But you will still impress people if you give it your best shot, and most especially if you go outside of your comfort zone and do things completely unexpected of you. (That would hold true for the vast majority of the 2023-4 Milwaukee Bucks.)

How Do We Go On?

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Some days are better than others. Some nights, too.

Last night, I had one of the worst nights in recent memory. It seemed like everything was in an uproar — my physical pain was high, my grief level for my father (and, of course, for my husband) was very high, and I was yet again at the same point I often am: Is this all there is? Is there nothing more?

Not to mention the biggest question I ponder daily: Am I doing any good in this world at all?

I believe the unexamined life is not worth living. But my quest to find meaning and purpose in what I do, lately, has been ground down by life circumstances beyond my control. If I had the financial wherewithal, I might consider a vacation…just to get away, to clear my head, to give myself some chance to rest and recover.

But I don’t have the means.

So, I’m trying to give myself a break in other ways. I don’t know yet if what I’m doing is viable, even in the short term. But listening to more music, reading more for pleasure (even if it’s just a frothy romance, if it makes me smile or laugh, it’s worth whatever price I’ve had to pay to get it), and doing what I can to help others (or at least not to hinder them) has to at some point make a difference even if I can’t see it.

I was reminded a few days ago of something that happened when I was in my teens. I was in religious education — CCD class, as I was raised Catholic — and I was a bit older than most of the other students as I wanted to ponder for a few years whether or not to get officially confirmed in the religion. (This was a big deal at the time.) My parents were not happy together, and were on the road to divorce; worse, I felt like I never fit in, and my skills in music, writing, and teaching did not seem like they would ever lead me in a prosperous direction. (I guess prosperous is a matter of opinion.) I often felt like giving up, yet I couldn’t do that. I wouldn’t. But as the chaos around me continued to grow, my personal belief in myself faltered.

Then we had an exercise in CCD class. We had to pick names out of a hat, keep them secret, and write something positive to them for a few days to a few weeks. We could do anything we liked, so long as it was positive.

I can’t remember what I wrote to my correspondent that I’d picked out of a hat. I do remember what the young woman wrote to me, who’d picked my name out of a hat. She sent me pictures of rainbows, poems (not romantic ones, though I wouldn’t have known the difference back then!), and quotes of stuff I’d said when trying to be encouraging that had inspired her. I had no idea that anyone saw me that way, especially as I didn’t see myself that way whatsoever.

When the day came where our correspondent had to come up and introduce themselves, I still remember the young woman coming to me. She was fifteen, I think; I was seventeen. I’m going to call her “Alice,” here…anyway, Alice came up to me, and said she’d always appreciated me. She knew my situation was difficult. (I don’t know how, because while I did discuss some things, I was still deep in the “I don’t know what to say or how to say it” phase of adolescence; sometimes I wonder if I ever got out of that phase, in fact, but I digress.) She wanted me to know that at least one person saw me not only as worthy, but as inspirational…and she reminded me that God (as Catholics believe in a male deity, though some priests including writer and priest Andrew M. Greeley, believe in the Holy Spirit as Sophia, Goddess of Wisdom) loved us all.

I have never forgotten what she said, what she did, or the various ways in which she did it. I also remember how floored I was that she saw me that way.

So, when I think about having a rough night, or two, or twenty, I do my best to remember Alice and what she told me.

I do believe the spirit is eternal, I do believe the Goddess loves us all, and I also believe that we’re here for a reason even if we don’t know what that reason is.

I’ve struggled a lot in recent years with many things. But I’m not yet willing to give up on myself or my talents, no matter how difficult it may seem to use them.

Please wish me well as I continue on this quest to find a meaning, a purpose, a goal, or a decision that matters…not just to me, but to those I care about as well.

Easter Blessings…

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Folks, it’s Easter. I usually try to write something, anything about the huge observance of Jesus Christ’s resurrection and assumption into Heaven as it’s one of the most interesting stories ever told.

I mean, really. Think about it. The Deity sent Jesus, the Deity’s child, to save the world. Jesus’s path was not easy. He was betrayed by one of his best friends and apostles, Judas. His death was treated as a type of spectator sport, and he died in agony. He really didn’t know why the Deity had seemingly forsaken him, and he had no idea of what his destiny truly was.

Why was this? I think it’s because life ground Jesus down somewhat. Jesus came into this world knowing he was special. His parents traveled to save his life, and his titular father, Joseph, was not Jesus’s actual father. Mary, Jesus’s mother, had been impregnated by the Deity, and was still virginal; she married Joseph, who by accounts was a kindly older man, to have some protection and some status while she carried the son of God/Deity.

So, you are told your whole life that you’re special. There were Wise Men who blessed your birth and gave your parents unusual and very expensive gifts. (Think about how difficult it was to get or pay for stuff like frankincense and myrrh back then. I don’t think it was something that just grew and could be harvested anywhere.) Your parents had more children, yet Joseph knew you were no part of him genetically…he was more like a foster Dad, or a Stepdad, and all of Joseph and Mary’s other children were Jesus’s half-sibs. Then he was trained by various scholars and legalists, something his half-sibs did not get and probably did not want. His rise was seen as almost assured.

Then, Jesus took up carpentry. This probably wasn’t what anyone had expected of him. He was not a rabbi at that point. He was instead a hard-working man, but at most he was probably lower-middle class as we see it today. He worked hard, he probably drank with his buddies, he may well have looked at women (he always liked women and did not look down on anyone who did what she did to survive, including prostitutes), and lived as close to a normal life as was possible.

Then Jesus was reminded of his special nature, and started to walk among people as a prophet of sorts. He gathered allies, many of whom were men; they gave up all their worldly possessions to follow him and help others.

Think about this for a moment. Our analogue for this would be something like hippies. Well-meaning, granola-crunching hippies. They wanted to feed the hungry, clothe the naked, treat the sick and comfort the elderly. Rabbis already did some of these things, but they weren’t doing enough and Jesus and his followers knew it.

Consider that, the next time you wonder why people didn’t listen to Jesus from the first.

Following what Jesus taught is not easy. Writer G.K. Chesterton once said something along the lines of “Christianity is the best religion that’s never been tried,” and there’s a lot of truth in that. Most of us are going to fall short in our observance of helping to feed the hungry, clothe the naked, treat the sick and comfort the elderly. The modern world — no matter what age we’re in — makes it tougher to have deep and meaningful relationships with people, and without such relationships, we as human beings tend to founder.

Anyway, it is Easter. If you are alive to read this, you are blessed.

If you want to help someone today, I think Jesus would like that. I also think that if it’s possible, you should pray for the Palestinians starving in Gaza, pray for the Ukrainians as they continue to fight a huge war against Mother Russia and Vladimir Putin, and do what you can to help those in your communities live better, healthier, and happier lives.

At bare minimum, though, remember this: Jesus said to love one another as he loved us.

This world needs a lot more of such selfless love, so try to give some today.

Grief, and Nothing More’s Song “Fade In, Fade Out”

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Folks, most of you know if you’ve followed my blog for any length of time that I am grieving my father’s passing last October at the age of eighty-six. Because of that, and because I am a musician anyway (always will be), I have been listening to songs differently.

One such song is Nothing More’s “Fade In, Fade Out.” (Link to main YouTube video is here.) It discusses, explicitly, the link between fathers and sons, so it’s not too much of a stretch to consider this dialogue from a father to a daughter as well.

“But why this song,” you ask? “And who is Nothing More?”

First, I’ll answer the second question. Nothing More is a rock group from the American Southwest. They skew more toward metal than anything, but they have various influences on their music. Their lead singer, Jonny Hawkins, started as their drummer/percussionist, but realized he needed to front the band instead. Their music has a lot of life, and speaks to many different emotions and states of being.

As to why this particular song? Because of some of the lyrics, combined with the power of the music, just speak to me in a way that I can’t quite understand, except by listening to this song, crying somewhat, and then listening to it again.

The song starts out with a grown son realizing his father has grown old. They speak, almost as if it’s their final conversation; the son listens as his father says (from lyrics):

Son, I have watched you fade in
You will watch me fade out
I have watched you fade in
You will watch me fade out
When the grip leaves my hand
I know you won’t let me down

The father continues, telling his son to follow his heart, to never settle, to hold his head up, and to never run away from change. (If you look at the lyrics, which I found here, you’ll realize I’m telling this out of order. That’s OK. This is how it speaks to me.)

These next lyrics are essential to understanding “Fade In, Fade Out,” as far as I’m concerned:

(From a bit later in song)

When the morning comes and takes me
I promise I have taught you everything that you need
In the night you’ll dream of so many things
But find the ones that bring you life and you’ll find me

That’s where you’ll find me (repeated several times until the end)

The song ends on a huge crescendo, as another child is born, this to the son.**

To my mind, though, what matters most is the line about “find the (things) that bring you life, and you’ll find me.” The reason this matters so much to me is, the passions I, myself, have, are partly because of the passions my parents had. Dad loved music; so does my mother. Both of my parents were inveterate readers (and Mom still is); so am I, though I read some different things than they did (and Mom still does). The learning I took in, regarding morality and ethics and what’s truly important in life, I also took in from family influences.

So, the things that bring me life are music, words, and important relationships with friends and family. (My friends are my family, too. Just in a slightly different way. But I digress.)

Anyway, symbolically in this song, the son ends up with a child. I have no children, unless you count the workings of my mind and heart, as Michael and I were not blessed with any. (He was worth everything, though, and still is. You’ll know this if you read my blog for any length of time.) But overall, the point still matters: the oldest among us die, to make way for the new, but there is continuity between one generation and another.

In that sense, my father’s mother (who died when he was only eleven) has lived on, through him. In that sense, my maternal grandfather, who died when I was seven, has lived on, too (among others). Even though they couldn’t teach us directly, they did teach and impart values and such to my father and mother, who passed them on to me and my sibs.

So, in the parlance of “Fade in, Fade Out,” Dad watched me as I grew older (thus, faded in). He grew old and passed away (thus, faded out). But I haven’t forgotten what he taught me, the good, the bad, and the indifferent…and I never will.

What songs have mattered to you most, especially when you’ve been grieving? (All of us grieve something, mind you. That’s the parable Gautama Buddha gave, in a perhaps apocryphal story, when he sent a woman looking for someone without grief around the world. She couldn’t find anyone.) Tell me about ’em in the comments…and hey, if there are any other Nothing More fans out there, chime in, too. (That group deserves wider fame, methinks.)

———

**There’s an acoustic version of “Fade In, Fade Out” available here that’s also well worth listening to…then again, anything Nothing More does is worth it, and I can say that about very few bands. (Disturbed, Nothing More, Linkin Park…that’s about it. I’d add a few earlier bands and singers to that, such as Phil Collins with and without Genesis, and Styx with Dennis DeYoung.)